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ConnectWise Security Incident
May 2021 - June 2022
1560 days ago
Resolved
Incident Overview
Situation Description
The article discusses the Conti ransomware group, its tactics, major attacks, and provides recommendations for MSPs to protect their clients against such threats.
Event Types
Ransomware
Malware / Destructive Attack
Industry Sector
OtherGeographic Scope
GlobalResponse Actions
Implemented Advanced Authentication
Hardened Attack Surface
Conducted Employee Training
Revised Incident Response Plan
Impact Analysis
Event Types (2 identified)
Ransomware
Malware / Destructive Attack
Financial Impact
$0 USDRecords Affected
0Data Types Compromised
PII (Personally Identifiable Information)
Financial Data (Credit Cards, Bank Accounts)
Intellectual Property
Credentials
Government Data
Source Code
Operational / System Data
Primary Impacts
Operational Disruption
Financial Loss
Data Exposure
Reputational Damage
Legal/Regulatory Penalties
Key Decisions Made
Implement multi-factor authentication (MFA) to protect clients against ransomware attacks.; Keep all client software and systems up to date by patching systems and software in a timely manner.; Educate client teams on best practices for email hygiene and how to spot phishing emails.
Technical Analysis
Attack Method
Phishing
Threat Actor Attribution
Conti
Vulnerability / Tool
Remote Desktop Protocol (RDP)
Additional Information
Quick Facts
- Company:
- ConnectWise
- Date:
- May 2021 - June 2022
- Status:
- Resolved
- Decision Maker:
- Bryson Medlock
- Position:
- Threat Intelligence Evangelism Director of the Cyber Research Unit
- Published:
- 3/05/2023
Source Information
Original Query
Ireland Health Service Executive (HSE) final report on Conti ransomware attack recovery costsTimeline
Information Published
3/05/2023
Incident Occurred
May 2021 - June 2022 (1560 days ago)
Status: Resolved
Estimated resolution based on age